Company | Management Team
Mark Pierce
Chief Executive Officer and President, MarketLive
Mark comes to MarketLive as a senior executive with significant experience in operations, finance, eCommerce strategy and application development. Before joining MarketLive, Mark led application development and management consulting firm Pinnacle Rock Associates through a steep and rapid growth in annual revenue, resulting in the sale of the company to a major eCommerce development firm. Prior to Pinnacle Rock, Mark was Executive Vice President in charge of the western region for marchFIRST. Mark led this approximately 1000-employee organization in creating eCommerce businesses for companies such as JC Penney, Williams-Sonoma, Adidas, American Airlines, Mazda of America, and The SABRE Group. In a previous position, Mark was responsible for marchFIRST's global management consulting practice. Before joining marchFIRST, Mark was a Partner at Prophet Brand Strategy in San Francisco, where he led Internet and brand strategy engagements for clients including Levi Strauss & Co., The SABRE Group, Discovery Channel, and Williams-Sonoma. Mark also spent three years with Accenture's Strategic Services working with clients such as Nike, Starbucks, Levi's, and Cisco Systems. Before beginning the consulting phase of his career, Mark was a Group Operations Executive with Procter and Gamble. Additionally, Mark is the founder of Archetype-Solutions, a software company providing mass-customization outsourcing for the apparel market. Mark received his BS in Mechanical Engineering from California Polytechnic State University at San Luis Obispo and an MBA from St. Mary's College.
Ken Burke
Founder and Executive Chairman, MarketLive
Ken Burke is the Chairman, Founder, & Chief Evangelist of MarketLive, Inc. Ken founded the company as Multimedia Live in 1995 with only $500 in start-up money, and under his guidance it has grown into a leading provider of e-commerce software and related solutions. Inspired by strategies and business methods from the cataloging and direct marketing world, Burke masterminded the creation of the MarketLive® Intelligent Selling® System, MarketLive's enterprise-class e-commerce application designed to optimize all selling opportunities, build solid relationships with customers, and give merchants complete control over their online merchandising. A recognized e-commerce industry pioneer and visionary, Ken writes quarterly columns for Multi-Channel Merchant and Target Marketing magazines, and is often quoted in Internet Retailer and other industry publications. A dynamic and popular speaker, he is a regular contributor at retail and direct marketing events. Ken is also the author of the book Intelligent Selling®: The Art & Science of Selling Online. He studied multimedia and the Internet at the University of Southern California, where he completed a BA in Marketing and earned honors as an MBA graduate in Venture Management and Entrepreneurship.
Barry Coleman
Chief Technology Officer, MarketLive
While serving as the VP of Software Development at ATG (recently acquired by Oracle), Coleman focused on the growth and technology evolution of the SaaS business line. During his tenure, Coleman led development for the business unit that achieved over 500% revenue growth during the period from 2008 to 2010. Prior to ATG, Coleman was Field Technical Manager for Integrated Computer Solutions where he was responsible for all of the company's field support operations.
James Miller
Executive Vice President, Client Services
James comes to MarketLive with more than 20 years of technology delivery experience. As a Partner at Accenture, James delivered customer facing solutions for technology clients such as Cisco, PeopleSoft, Mercury, NetApp, HP and Sun. He was a founding member of Accenture's Customer Relationship Management practice in 1995 and helped develop Accenture's Siebel practice into what 10 years later was a $500M per year services business. He led a 2.5 year program to build a java-based B2B ecommerce solution for Cadence. Near the end of his tenure at Accenture, James spent 1.5 years building the Salesforce.com practice within Accenture's high technology group. After Accenture, James spent 3 years at sales BPO company ServiceSource where he was VP of Client Delivery for Strategic Accounts including Sun and HP. At ServiceSource, James was P&L owner for a $25M services business, grew revenue and profit by more than 40%, and managed a multi-site service delivery organization of 60. James' relentless drive to maximize customer value coupled with his strong leadership and relationship management experience will help MarketLive achieve increasing levels of customer satisfaction. James received his BS in Electrical and Computer Systems Engineering from Arizona State University.
Sam Hogin
Vice President of Product Management
Sam is a seasoned eCommerce executive and brings to MarketLive 15 years of experience in eCommerce software development and implementation. Sam joined MarketLive in 1998 after building a successful web development firm. As VP of Engineering with MarketLive, Sam led the creation of the first MarketLive platform and has been instrumental in maintaining MarketLive's product leadership through the planning and development of later versions of the MarketLive platform. In 2007, Sam assumed leadership of the MarketLive Sales Engineering organization. As Vice President of Sales Engineering, Sam led all aspects of the MarketLive solution engineering including aligning client requirements with MarketLive product capabilities, industry best practices and value added specific customer innovation resulting in highly successful eCommerce sites for MarketLive customers. During his time in Sales Engineering, Sam served as the key liaison between Sales, MarketLive Professional Services, Engineering and Product Management. In 2011, Sam was appointed VP of Product Management. In this role, Sam leads the development of the MarketLive product roadmap and continuous product innovation.